Privacy Policy

**Last Updated: November 5, 2025**

### Introduction

Mind The Gap ("we," "our," or "us") operates mind-the-gap-1999.myshopify.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

### Information We Collect

**Personal Information:**
- Name, email address, shipping address, billing address
- Phone number
- Payment information (processed securely through Shopify Payments)
- Order history and preferences

**Automatically Collected Information:**
- IP address, browser type, device information
- Cookies and tracking technologies
- Shopping behavior and product views

### How We Use Your Information

We use collected information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and product offerings
- Prevent fraud and enhance security

### Sharing Your Information

We share information with:
- **Shopify** (our e-commerce platform)
- **Payment processors** (for secure transactions)
- **Shipping carriers** (to deliver your orders)
- **Email service providers** (Omnisend for marketing)
- **Analytics providers** (Google Analytics, Meta, TikTok)

We do NOT sell your personal information to third parties.

### Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time

### Cookies

We use cookies to:
- Remember your preferences
- Analyze website traffic
- Personalize your experience
- Track marketing performance

You can disable cookies in your browser settings.

### Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

### Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

### International Users

Your information may be transferred to and processed in countries outside the European Economic Area. By using our website, you consent to such transfers.

### Contact Us

For privacy questions or requests:
- Email: mindthegapfreq@gmail.com
- Store: Mind The Gap, Greece

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